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Frequently asked questions
- How do I join the loyalty program?
Simply sign up to create your account and start earning rewards!
- How can I earn points?
Earn points by signing up, making purchases, and more! Check out the “Ways to Earn” section for details.
- How do I redeem my points?
Log in and head to your Loyalty page to redeem your points for rewards. You can also use your points directly at checkout.
- Where can I see my points balance?
Log in to your account! Your points balance will be highlighted at the top of the page.
- Do my points expire?
Points will expire after one year if there isn't any account activity.
- Do my rewards expire?
Rewards will not expire once they are activated in the account.
- What happens to my points if I return a purchase?
If you return a purchase, the points you earned for that purchase will be deducted from your account.
- When do I get my birthday gift?
On your birthday! The only instance in which birthday points will be delayed until next year is if your birthday is within 1 day from the day you entered it.
- I forgot to use my points at Checkout, can I apply them retroactively?
No, unfortunately points cannot be redeemed on an order after the purchase has been completed.